Every once in a while, someone comes into your life who really makes a big impact. In Missoula, that impact is visible. Julie Jimenez, Equipment Ops Sales Coordinator for the northern region and longtime Missoula employee, has been battling cancer for quite some time. Unfortunately she recently had to switch to a more aggressive type … Continue reading A LITTLE LOVE FOR JULIE.
Last week the Missoula branch hosted a “Day in the Dirt” for their local FFA (Future Farmers of America) chapter. About 30 students from the Missoula High School FFA had the chance to operate a 420F, 305E, and 308E. Cameron Pickett and the local FFA advisor were the inspiration for the project, while Mike Billet, … Continue reading PLAYING IN THE DIRT.
Autumn is a busy time of year in this part of the country. The chill in the air reminds everyone that winter is coming and there are only a few short weeks to finish up projects before snow begins to fly. For the Jackson, Spokane, and Twin Falls stores, tying up loose ends included holding … Continue reading THREE FOR LUNCH.
Customers flaunting belt buckles and cowboy boots sauntered into the Pendleton shop on Thursday to enjoy a customer appreciation day BBQ. They were greeted with the savory smell of smoked tri-tip, fall-off-the-bone chicken, baked beans and plenty more from our in-house pit-master, Tim Fought, Pasco shop supervisor.
As everyone knows, customers have choices. The Missoula Leadership Team is working to make customer choices easier. They want to make sure their customers and prospects are well aware of all they offer, and give them another reason to come to Western States. So with a goal of providing a great customer experience, building stronger … Continue reading WESTERN CARES CAFE OPENS IN MISSOULA.
Cat® Certified Rebuilds are amazing. Not just because they save our customers loads of cash, but because of how inspiring it is to see our service department and technicians take on such enormous projects. This 1999 988F log loader is no exception.
The weather was great and the skies were clear in Idaho Falls on Thursday, August 15, as the team served up lunch to customers, employees, and the extended WSECO family. All told, 320 hamburgers, 250 hotdogs, and 30 pounds of potato and macaroni salad disappeared along with 298 cookies and countless bags of chips.
Golf is fun. Pork is delicious. So it stands to reason that if an opportunity to combine the two exists, said opportunity must be seized with vigor. For Missoula, this cocktail of enjoyment is nothing new. They’ve been sitting the king of sports on the throne of delectable delights for two years, and they recently … Continue reading PUTTIN’ FOR PORK.
Earlier this week, we received an urgent request for help through our website. A lady traveling with her 82-year-old mother was having problems with a motor home when traveling up grades. Enter Spokane’s Truck Shop team. On short notice, they helped the ladies get back on the road worry-free. For their efforts, the customer’s daughter … Continue reading AIN’T NO SERVICE LIKE WESTERN STATES SERVICE.
People participate in all sorts of activities to battle the pitfalls of desk work. Maybe they run, cycle or swim. Some, like Regional Service Manager Toby Miller, do all three. Miller, a triathlete, is driven by pure goals. “My family history has a lot of heart problems and diabetes, plus my work creates a shortage of … Continue reading WESTERN STATES’ MAN OF IRON.
