Heavy Haul is rolling out a new transportation model to solve inefficiencies born out of inconsistent fleet configurations, a lack of coordinated dispatch and limited efforts to develop drivers. The new model ensures efficiency, customer service and driver development measure up to Western States’ standards. The first order of business was to implement a dispatch … Continue reading HEAVY HAUL OVERHAUL.
Our video recap of the Pocatello Grand Opening is complete! Give it a view.
Missoula’s Glenn Burwick, Parts Consultant, knows a thing or two about machines. He also knows a thing or two about running long distances. While the former is knowledge he’s gained from many years of experience, the latter is something the 68-year-old Montanan has picked up in just the past six years. A few weeks ago, … Continue reading POUNDING THE PAVEMENT.
When Californian Steve Carneal was returning home from a visit to family in Montana and decided to stop at the Pocatello store, he couldn’t have had better timing. The grand-opening event was in full swing and Dyke Jones, Used Equipment Sales Manager, was in town. Dyke was able to give Steve a full tour of … Continue reading CERTIFIED USED GETS A WIN.
For two glorious nights last week, Pocatello opened its doors to customers and the community for a grand opening that won’t soon be forgotten. With exclamations of praise overflowing from the lips of attendees, it was evident that Pocatello left an indelible impression on everyone present. The opening night was a private event with customers, … Continue reading POCATELLO ON DISPLAY.
On Wednesday, July 13th the Pocatello community will be introduced to the new Western States facility. The doors will be open for tours and events between 5:30 pm and 8:00 pm, offering people the chance to see firsthand the state-of-the-art facility. Prior to that, Western States employees will have the chance to give tours to … Continue reading POCATELLO OPEN HOUSE.
The Spokane Truck Shop recently hosted a customer-appreciation event that saw a large number of hungry guests filter through the shop for hamburgers and hot dogs. Additionally, the event served as the kickoff for a brake-special promotion that included a drawing for $500 off a brake job. What started out as a customer-appreciation event with … Continue reading SPOKANE TRUCK THROWS A PARTY.
Bicycles represent the first taste of freedom for many children. Yet many kids don’t have access to a bike, making that freedom little more than a dream. The Boise Bicycle Project is a non-profit organization dedicated to changing that for children in the Treasure Valley by fixing up donated bikes and giving them to needy … Continue reading LET FREEDOM RIDE.
Whoever first said “Knowledge is power,” certainly never heard the thunder of a Cat® engine, but the sentiment was pointed in the right direction. Knowledge is a powerful tool. Especially when you’re in the business of selling equipment, you can never have too much information at your disposal. With that in mind, rental, sales and product-support … Continue reading A PLACE OF HIGHER LEARNING.
Tim Palma, Parts Consultant, sent this picture over to put Hayden in the early running for Best Sunset Photo of the Year. It begs the question: where does one buy the dye they put in the northern Idaho sky?
